Our Resort Staff

Meet the Resort Staff

Patrick Kelly

Patrick Kelly

Kennel Manager

Patrick comes to us with equal parts experience and enthusiasm. Having worked with animals since a teenager, Patrick has enjoyed a career as both a kennel attendant and a veterinary technician. His love for animals is also reflected in his personal life where he is the caretaker to Bear (a Black Lab), Catti B (a tuxedo cat), two horses (Neon & Harmony), many chickens and saltwater fish. A Jacksonville native, Patrick enjoys taking advantage of the great local fishing opportunities, both inshore and off. Football (in particular, The Green Bay Packers) is another passion as is spending time with friends & family. Since joining our team, Patrick has been instrumental in adding fun new features to the resort as well as maintaining a positive and cohesive work environment for our staff. His passion for animals and consideration of others makes Patrick a very special part of the Birch Island family.

Elise Dietz

Elise Dietz

Resort Attendant

Coming to us with an impressive background of diverse experience and achievements is Elise. Originally from New Jersey, Elise moved to Jacksonville in 2011 to reunite with her high school sweetheart whom she is now married to. After earning her associate degree in nursing, she became an RN for 15 years. In addition to her human caretaker role, Elise also spent time as a veterinary technician and received her certification in pet grooming. In 2012, she started a non-profit dog rescue called “Animal Alley” which helps homeless and at-risk shelter dogs. Currently, Elsie lives with her husband and two Chihuahuas Diva & Tinker. She has five grown children and a grandson. In her spare time, Elise indulges her musical side by playing keyboards and African drums. She also expresses her creativity through painting and crafting, plus loves horseback riding and camping. Birch Island is fortunate to have such a generous, well-rounded team member who genuinely adores all our resort guests.

Monica O'Neal

Monica O'Neal

Resort Attendant

Monica is an Oklahoma native who moved to Jacksonville in 2011. Growing up, she was surrounded by a variety of animals including horses, cows, chickens, ferrets, bunnies & snakes. Currently, she has a German Shepherd (Guppie), Doberman (Bubbles) and two cats (Koda & Taylor). An avid animal enthusiast, Monica has prior experience in doggy daycare and has been pet-sitting much of her life. She will be going to FSCJ to pursue her goal to work in the veterinary field. When not focused on animals, Monica enjoys Marvel movies, going to the beach or pool and traveling (she has visited all 50 states!).

Ali Natera

Ali Natera

Resort Attendant

Moving to Jacksonville from Louisiana, Ali is a UNF Biomedical student who is dedicated and creative. An avid animal advocate, Ali has volunteered at a local rescue organization and has a home full of pets. Six geckos (both leopard and crested), a bird, hamster and two dogs (Penny & Perry) keep her busy, but she finds time for hobbies as well. Ali enjoys candle making, reading, video games, art and running a shop on Etsy. She is also fluent in Spanish!

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